PT Initial Evaluation (up to 90 mins)

Cancellation Policy

1. Cancellation, Rescheduling, Refund, & No-Show Policy • Appointments must be canceled or rescheduled at least 24 hours prior to a scheduled PT session to avoid the fees. • Cancellation fee of $30 will be applied to any No-Shows as well as any cancellations or rescheduling requests made within 24 hours of a scheduled PT session. • Late arrivals will not be provided additional time. If the patient wants additional time, we offer extension at $25/per additional 15 minutes (depending on PT's availability). • Payments are non-refundable once the PT session has started. • We reserve the right to discontinue our services to any patient for repeated cancellations, rescheduling requests, or non-compliance with our scheduling policies. 2. Financial Agreement • This practice is cash-based and does not accept health insurance. We are considered an out-of-network provider for the insurance companies. Payment is due at the time of service. • Currently, we are not accepting patients with Medicare and/or Medicaid. We do not accept or participate in any other health insurance networks. If your insurance plan provides out-of-network benefits, you can request the reimbursement from your insurance company for our services. • You understand that no claims will be submitted to insurance on your behalf, and it is your responsibility to check whether your insurance provider offers reimbursement for out-of-network telehealth services. • You acknowledge that you will not attempt to submit claims to Medicare, as virtual physical therapy may not be reimbursable under Medicare guidelines for cash-based providers. • Refunds will not be issued for completed sessions. If you need to reschedule, you must provide at least 24-hour prior notice to avoid the cancellation fees.

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